Commander Assistance & Support
Need help with battle gear, in-game purchases, save data, or want to report an anomaly on iOS or Android? Submit a ticket directly to our squad below.
⚡ Submit a Support Ticket
Fill out the form below. Your report is securely routed to our developers.
🔍 Check Ticket Status
Already submitted a report? Enter your Reference ID below to check the status and read our official response.
❓ Frequently Asked Questions
Open Space Survivor: Activated, enter the Space Armory & Store from the Main Menu, and tap the RESTORE PURCHASES button located at the bottom of the store screen. If you previously purchased "No Ads" or digital items with your Apple ID or Google Play account, your purchases will be verified and restored immediately.
You can play seamlessly as a Guest, and your data is preserved locally. To sync progress across devices (including between iOS and Android) or prevent data loss when reinstalling, open Account Settings in-game and link an Email & Password. Your upgrades, weapon evolutions, and high scores will sync automatically.
We respect your privacy and data ownership. In the game's Settings menu, select Account and tap Delete Account. This permanently removes your authentication record, cloud save profiles, leaderboard rankings, and resets all local storage.
iOS: Requires iOS 15.0 or later (iPhone and iPad).
Android: Requires Android 7.0 (Nougat / API 24) or later.
For the smoothest bullet-hell experience during massive swarm waves, a device with 3GB+ RAM is recommended.